Shipping policy

Shipping Policy

Last updated: June 2026

At Decor Home Lab, we work with trusted fulfillment and shipping partners to deliver your orders safely and efficiently across the United States.

1. Shipping Destinations

We currently ship to most locations within the United States.

Shipping availability may vary depending on the product, supplier, and delivery location.

Some products may not be available for delivery to certain locations or addresses.

2. Processing Time

Orders are typically processed within 1–3 business days.

During busy periods, holidays, or promotional campaigns, processing times may be slightly longer.

Processing time refers to the time required to prepare your order before it is shipped.

3. Estimated Delivery Time

Estimated delivery times within the United States are generally 3–10 business days, depending on the product, destination, and shipping provider.

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to carrier disruptions, severe weather, holidays, peak seasons, or other circumstances beyond our control.

4. Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and the products in your order.

We may offer free shipping promotions for qualifying orders or selected products.

Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, when tracking is available.

Tracking information may take some time to become active after the shipment has been handed over to the carrier.

6. Multiple Shipments

Some orders may arrive in separate packages if products are shipped from different fulfillment locations or suppliers.

In such cases, you may receive multiple shipping confirmation emails and tracking numbers.

You will not be charged additional shipping fees solely because your order is shipped in multiple packages unless otherwise stated at checkout.

7. Damaged or Lost Packages

If your order arrives damaged, please contact us as soon as possible at:

Email: info@decorhomelab.com

Please include your order number and, when applicable, photos of the damaged item and packaging.

If your package appears to be lost or the tracking information has not been updated for an extended period, please contact us so we can assist you in investigating the shipment.

8. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

We are not responsible for delays, failed deliveries, or additional shipping costs caused by incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping information after placing an order, please contact us as soon as possible. We will do our best to assist you, but we cannot guarantee that changes can be made after an order has been processed or shipped.

9. Contact Information

Decor Home Lab OÜ
Tornimäe tn 5
Tallinn, Harju County
Estonia

Email: info@decorhomelab.com